This year’s edition focused on consumer insights from four countries in Asia: China, Japan, South Korea and Vietnam. One major takeaway from the research has been that Asian consumer awareness of biodiversity has increased over the last decade.
In Asia, as in other countries, youth is the category with the highest level of awareness of biodiversity: 86% of young (16-24 year) Asian respondents are aware of biodiversity.
Strong expectations towards companies
Asian youth are also seeking concrete actions from companies, with most saying that they would like companies to inform them about “the concrete actions they take to ensure they respect biodiversity and people when they source the natural ingredients use.”
More generally speaking, a majority of Asian consumers surveyed also have strong expectations towards companies. In Asia, as in the Western countries, a large majority of respondents believes that companies should have a positive impact on society, people and biodiversity. Consumer confidence that companies are having such impact is high in Vietnam (76%, up 16 points from 2014 on total agree) and China (74%). With 45% confidence rates, respondents in Japan and South Korea are more sceptical, somewhat in line with the findings in Western countries.
Actually, UEBT’s research found a gap in consumer confidence related to a company’s actions: in other words, consumers have higher awareness of biodiversity and think it’s important, but they have lower confidence that companies are protecting biodiversity. Almost a quarter of Japanese respondents (24%) said they don’t know if companies pay serious attention to biodiversity.
Transparency on ingredients
Among different kinds of information available on product packaging, respondents in Asia attach most importance to the origin of product ingredients. Additionally, they would like information on the impact on biodiversity (e.g. no deforestation, support for bees, wild flowers, replanting). As in Western countries, this is given more importance than the social impact (working conditions, health and safety of local workers), or the fair compensation of supply chain actors. In Brazil, respondents mentioned the impact on biodiversity as the most important issue.
“We felt the time was right to dive deeper into consumers’ insights from Asia. In 2020, China will host the UN Summit on Biodiversity, which will define the global plan on biodiversity for the next decade. Chinese leadership in this major global event underscores the role that Asia has in protecting the world’s biodiversity. This also means there is an opportunity for business to take concrete action to position their brands in Asian markets as leaders in sourcing with respect for people and biodiversity,” said Rik Kutsch Lojenga, UEBT’s Executive Director.