Premium Beauty News - Jotim has established itself as a benchmark among cosmetics manufacturers in China. Can you introduce us to the company?

Ethan Chang - For almost 20 years, Jotim Daily Chemicalhas specialized in ODM and OEM services for all the beauty categories from colour cosmetics to skin care, personal care, hair care and baby care products.

We are based in Hangzhou, a major economic hub within China, which has the advantage to be connected to both Ningbo and Shanghai ports. This turned out to be a great advantage in terms of flexibility, agility and delivery time, in particular during the pandemic.

Jotim currently employs about 550 staffs, for an annual capacity of some 200 million pieces.

Quality has always been our top priority and we can boast a wide array of certifications in this area (ISO 9001, ISO 14000, FDA, ISO 22716 and GMP) but also in CSR and fair trade. And preparing HALA and OTC certification for the new factory.

Premium Beauty News - What would you define as Jotim’s main difference in the beauty business?

Ethan Chang - In China, there are only a few contract manufacturers that can cover as many categories as Jotim. We can serve brands in a large array of categories, help them to create hybrid products and to expand to new categories.

Jotim focuses on five pillars: excellence in quality control; top quality equipment made from the best suppliers around world; digitalized systems for a step to step monitoring of development and manufacturing processes; agility in supply chain; marketing driven innovative ideas and formulations.

Furthermore, we have made heavy investments in R&D, with 28 people working in our product innovation department to create about 100 basic new formulas a year, much more if we include shade variations.

Premium Beauty News - Jotim is currently building a new production site which should be operational in October 2023. What will be the main characteristics?

Ethan Chang - This new 50,000 sqm factory will help us to increase our production capacity to more than 300 million units per year. It will be a highly automatized smart facility with state-of-the-art equipment to increase our efficiency and further upgrade quality management.

In addition, within our EcoVadis certification project, we are building 8,000 sqm solar panels on the rooftop, which will help us to reduce our carbon emission by up to 360 tons per year.

Premium Beauty News - According to you, what are the main expectations of brands in today’s global beauty market?

Ethan Chang - Brands expect their suppliers to provide a stable quality and to react quickly to their demands. In addition, other criteria are growing in importance today as consumers are changing. In particular, brands need innovation driven products, in line with the latest trends, with short time to market and multi-purpose formulations.

Our new factory will allow us to better meet the challenges of agility, speed and sustainability.

Premium Beauty News - Jotim will be exhibiting at the next edition of MakeUp in Paris on June 14 and 15, 2023, what are your goals?

Ethan Chang - We will present our latest innovations in make-up, in hybrid products but also skin care products. In particular, we will put the spotlight on foundations and concealers, which are among our best-selling products.

Our goal is also to reconnect with our customers around the world after the pandemic. Beyond MakeUp in Paris, we will therefore participate in Cosmoprof North America in Las Vegas in July, Cosmoprof CBE ASEAN in Bangkok, Thailand, in September, Cosmoprof Asia in Hong Kong in November and Cosmoprof India in Mumbai in December.