Italian professional haircare specialist Kemon has gone live with Centric Software‘s Centric PLM solution to drive digital transformation, enhance collaboration and centralize product data.

Founded over three generations ago, in 1959, Kemon is a family-owned and privately-run business based in Umbria, Italy. Operating in almost 60 countries with a strong network of professional salons and partners, Kemon has become a global innovator in professional haircare.

While fast-changing market trends demand shorter development cycles and quicker time to market, and consumer expectations for sustainability and transparency increase the need for accurate and easily accessible product information, Kemon sought to manage the entire product lifecycle through a single, unified platform.

Kemon thus chose Centric PLM to standardize workflows, eliminate manual processes and ensure data integrity across the organization. “Centric Software offers a highly adaptable, scalable platform that fits our workflows without requiring excessive configuration,” explains Francesco Polidori, Process Analyst and PLM Project Manager at Kemon. “Their expertise in the beauty sector and commitment to customer success were decisive factors.”

Kemon went live with Centric PLM in June 2025. “One of the most impressive aspects is the flexibility of the platform, it adapts easily to our specific workflows,” adds Francesco Polidori. “User adoption is very positive thanks to Centric PLM’s intuitive interface and effective training.”

Following go-live, Centric PLM now serves as the digital foundation for the business, supporting key areas such as product development, materials management and cross-team coordination. “These capabilities have directly addressed our biggest challenges: fragmented information and limited visibility of product data to time-consuming manual processes,” explains Polidori. “With Centric PLM, we now have a single source of truth that connects teams, improves transparency and accountability and enhances how we manage product and raw material data — ensuring accuracy, compliance and progress toward our eco-friendly commitments.”

Centric PLM and the various end AI-powered solutions offered by Centric Software [1] enable cosmetics, personal care, fragrance, fashion, food, beverage, grocery and multi-category retail teams to plan, design, develop, source, comply, buy, make, price, allocate, assort, sell and replenish products to achieve strategic and operational digital transformation goals.