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The Body Shop shares expectations with suppliers

The Body Shop’s Operations Team recently invited a selection of suppliers from Europe, Asia and North America to a special event focusing on challenges and mutual expectations for the future.

Taboo free event

From costs efficiency to value creation through quality, time-to-market, innovations and eco friendly/natural products, there was hardly any taboos at The Body Shop’s Suppliers Day, which was organised by the company’s Operations Team last month in the UK.

The Body Shop’s Operations Team recently invited 35 suppliers.

The Body Shop’s Operations Team recently invited 35 suppliers.


The event gathered 35 existing or potential suppliers involved in trade sourcing (finished goods, packaging and accessories) from Europe, Asia and North America. The objective was to strengthen relationships and to engage suppliers with the company’s strategy as well as with its vision and values.

Philippe Reale, Director of Operations, opened the day around the theme ‘Lets build the future together’ with many references on key factors from the past about end-to-end process (from raw/pack materials until products in hands’ consumers).

New sourcing strategy

This event allowed The Body Shop teams to re-emphasis its individuality and uniqueness in business, and reinstates the strategic role of its suppliers around the brand’s five pillars: Against Animal Testing, Support Community Fair Trade, Activate Self Esteem, Defend Human Rights and Protect Our Planet.

Speakers at The Body Shop Suppliers Day.

Speakers at The Body Shop Suppliers Day.


Moreover, The Body Shop team shared challenges and expectations to ensure that brand’s sourcing strategy will be the fuel for business growth and a competitive advantage with few best in class suppliers being established for strategic technologies/products.

Jerome Courtaigne, Director of Sourcing, concluded the day on a positive tone “The day was very successful with a lot of inputs coming from both sides, a strong engagement of our suppliers and very clear expectations about the ways to improve our business relationship.

With more than 2,500 stores in over 60 markets, The Body Shop is the leading natural and ethical beauty brand worldwide.

Vincent Gallon

Portfolio

  • Jerome Courtaigne, Director of Sourcing
  • Jerome Courtaigne, Director of Sourcing
  • Ann Massal, Brand Director
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